You can email us at renodindesign@gmail.com where our customer service team will be happy to help you with whatever you need!
Our customer service representatives are reachable by phone or email. Our knowledgeable and friendly crew will respond to any questions or concerns you may have within a couple of hours.
As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
Orders in the US and Canada can expect 3-5 days for delivery. Please allow more time for any orders overseas.
If you don't receive your order within 30 days after shipping, you are eligible for a full refund.
Please contact us at renodindesign@gmail.com
Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.
